Napa Post Acute Reviews

See what our patients and their families have to say

Read Recent Reviews

Browse our Napa Post Acute reviews and learn why so many choose our skilled nursing facility for trusted, attentive care. You can feel confident you are getting the best possible care from a team who is dedicated to your health and safety. Read our reviews today!

All Reviews

4.0

114 reviews

5
4
3
2
1
Profile photo of Noreen De Guzman
Noreen De Guzman on Google
2 days ago

Merjorie is one of our favorite LVN’s when we have patients stay at Napa Post Acute!

Profile photo of Brian Clementino
Brian Clementino on Google
5 days ago

Napa Post Acute has an outstanding team that truly cares about their residents and families. The facility is clean and welcoming, the food is decent, and the nurses and cna’s provided compassionate, professional care that made a real difference in my moms recovery.

Profile photo of Debi Fettig
Debi Fettig on Google
6 days ago

Worst care ever!

Business response 6 days ago

Hi, Debi. At Napa Post Acute, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (707) 255-6060.
Profile photo of Bonnie Thoreen
Bonnie Thoreen on Google
6 days ago

I would not wish this facility on anybody. Suggestions: More parking for visitors. Loading zone for pick up and drop off. But most importantly, I did not feel welcome. There was no one at the front desk, no one to give me directions to my husband’s room, No one to tell me what was going to happen next, no doctor until the last day when I insisted that he be released. You changed his room 3 times with very little explanation, the nurses were glued to their computers and did not identify which nurse was assigned to him, and at one point had to call out (or shall I say Yell) for attention. Staff was noisy during the night, laughing and giggling, causing him to get angry and lose sleep. No activities except for a few measly minutes min the gym. Your grounds are dirt, full of gym and other junk, and generally not welcome for a pleasant lunch outdoors. 2 tables, dirty, no chairs and not in welcoming places (if one could find them at all). I suggest someone go to The Meadows for a very different welcome, lovely grounds, and a front desk with people who are welcoming, responsive, and ready to help. The one person who was helpful was Linda and once in a while Jeff. But, bottom line, awful place to be confined. I would not recommend it to anyone, and if it came to another need for a care home, I would take him home and not subject him to those cold and unwelcoming conditions again. Thank you for allowing to speak my piece. I am not stupid (long career in college administration with an advanced degree.). I know quality and caring. Bonnie

Business response 6 days ago

Bonnie, Thank you for taking the time to share your experience. We are truly sorry to hear that both you and your husband felt unsupported during his stay. What stands out most in your feedback is that you did not feel welcomed, informed, or cared for in the way you expected and deserved. We understand how stressful it can be when a loved one is recovering, and clear communication, responsiveness, and compassion are essential during that process. We are disappointed to hear that there were times when you felt uncertain about what was happening, had difficulty finding assistance, and experienced concerns regarding noise and communication from staff. Your comments regarding the visitor experience, outdoor spaces, and facility environment have also been shared with our leadership team. We are actively investing in improvements to our facility. We are currently going through a significant landscaping renovation, as part of our ongoing efforts to create a more welcoming and enjoyable environment for residents and visitors alike. Feedback such as yours helps us identify opportunities for growth and improvement. We take your concerns seriously and will use them as part of our continued efforts to enhance communication, customer service, and the overall experience for our residents and families. Thank you again for sharing your perspective. We wish you and your husband all the best.
Profile photo of Greg Swanson
Greg Swanson on Google
14 days ago

Business response 8 days ago

Hi, Greg. Thank you so much for rating your experience with us so highly!
Profile photo of ADAM K
19 days ago

Beautiful place my dad rested in, Great care and staff was excellent, English should be more practice though

Business response 8 days ago

Adam, thank you for the positive review!
Profile photo of Kathy Araujo
Kathy Araujo on Google
22 days ago

A kinder more capable and caring staff would be hard to find. I can’t say enough about how great it is. If I could give it 10 stars I would.

Business response 22 days ago

Hi, Kathy. Thank you so much for the stellar review. We are honored to be able to provide you with a positive experience! I can’t wait to share this with our staff. Wishing you the best!
Profile photo of Mr and Mrs Hansen
Mr and Mrs Hansen on Google
41 days ago

Business response 22 days ago

Hi Mr. and Mrs. Hansen, thank you so much for rating your experience with us so highly!
Profile photo of Quetzal Fasel
Quetzal Fasel on Google
49 days ago

As someone who works in the local healthcare community, I’ve had several opportunities to coordinate with the team at Napa Post Acute. Their admissions process is seamless, and they are very communicative during patient transitions. It’s always a relief knowing a patient is headed to a facility where the staff is attentive and the clinical coordination is handled with such professionalism. Great partner in care for the Napa area

Business response 45 days ago

Thank you for your feedback. We deeply cherish your partnership in care for the Napa area.
Profile photo of Kimberly Fuchs
Kimberly Fuchs on Google
51 days ago

This is my 2nd time here. Recovering from a hip replacement 2 times. The staff of CNA’s, nurses, the wound care nurses are very caring, helping me in my recovery! The physical therapist are wonderful in helping me to walk. And be able to go home and back to my life! The food is good and nutritional. It’s a great place for recovery.

Business response 49 days ago

Kimberly, thank you so much for trusting us to care for you and sharing your experience. We are so proud of the team we have! Wishing you the best – Xoxo Cece
Profile photo of Erik
57 days ago

The rehab team is kind, caring and professional!

Business response 49 days ago

Erik thank you for taking the time to shout out our therapy team, they are such an intricate part of Napa Post! They will be touched to hear this.
Profile photo of Jordan B
Jordan B on Google
2 months ago

I had an excellent experience with this post-acute skilled nursing facility while my relative was recovering, and I can confidently give it five stars. From the moment we arrived, the staff demonstrated genuine compassion, professionalism, and attention to detail. The nursing team was not only highly skilled but also consistently patient and responsive, making sure my relative was comfortable and well cared for at all times. The rehabilitation services were outstanding. Therapists were knowledgeable, encouraging, and truly invested in helping patients regain strength and independence. Communication was another major highlight—staff kept our family informed, answered questions clearly, and made us feel involved in the care process.

Business response 49 days ago

Hi, Jordan. We are beyond delighted that you had a great experience with us. Our team will be so touched to hear your kind words. Wishing your loved one the best!
Profile photo of Anthony Herrera
Anthony Herrera on Google
2 months ago

Place is great and the Physical therapy team is amazing! Highly recommend.

Business response 49 days ago

Hi, Anthony. We appreciate the kind words and are glad we could provide you with a positive experience! I can’t wait to share this with our therapy team!
Profile photo of Peter Anitoni
Peter Anitoni on Google
2 months ago

A great facility with excellent service from staff!

Business response 49 days ago

Peter thank you for taking the time to leave a review, we appriciate your kind words!
Profile photo of Akkilana Semes
Akkilana Semes on Google
2 months ago

Highly recommend Napa Post Acute Care center!!! Patients are definitely in great hands at this facility with their all around amazing and hard working workers especially the Physical Therapy team! Appreciative for all that they do!

Business response 49 days ago

Hi, Akkilana. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of mheds m
mheds m on Google
2 months ago

The staff at the physical therapy department are very efficient, kind, and caring. They are knowledgeable and what they’re doing and compassionate.

Business response 49 days ago

Hi, Mheds. Your feedback is highly appreciated, our therapy team is truly wonderful – they will be so happy to hear about your expeirence.
Profile photo of Chris Lazo
Chris Lazo on Google
2 months ago

Clean facility, friendly staff, and great care. Highly recommend to anyone looking for a safe place for their loved ones.

Business response 49 days ago

Hi Chris, thank you so much for your review and trusting us to care for your loved one. Best wishes!
Profile photo of Neekesha Alston
Neekesha Alston on Google
2 months ago

I highly recommend this facility for their organization and professionalism. The check-in was seamless, wait times were minimal, and the clinical staff was incredibly efficient without making me feel rushed. It’s clear this team works together perfectly to prioritize patient care.”

Business response 49 days ago

Hi, Neekesha. We appreciate the kind words and are glad we could provide you with a positive experience!
Profile photo of Braulio Alcala
Braulio Alcala on Google
2 months ago

Great services

Business response 56 days ago

Hi, Braulio. We appreciate the rating, and are glad we could provide you with a positive experience!
Profile photo of Keisha Hanson
Keisha Hanson on Google
2 months ago

Great staff.

Business response 56 days ago

Our team puts a lot of heart into what they do, and your feedback really means a lot. Thank you Keisha!
Profile photo of Lisa Musgrove
Lisa Musgrove on Google
2 months ago

very nice facility and great staff!

Business response 56 days ago

Hi Lisa, thank you for your kind words! Our team really puts a lot of heart into what they do, and it means a lot to hear this!
Profile photo of Alex Watts
Alex Watts on Google
2 months ago

Compassionate team with a unified goal to provide the best care to everyone that steps in the facility. From Nursing, Therapy and business office, everyone is professional and committed to bettering each person that comes in.

Business response 56 days ago

We truly appreciate you taking the time to leave a review. We’re so proud of our team and the level of care, compassion, and collaboration they bring every day! It means a lot to hear that reflected in your experience. We will be sure to share this with the entire team
Profile photo of Erlinda Lopez
Erlinda Lopez on Google
2 months ago

At Napa Post Acute, my relative was well taken care of by a great team of doctors, skilled nurses, CNA’s and therapists at Napa Post Acute. Your loved one will be treated with kindness, dignity and respect at this facility.

Business response 57 days ago

Thank you so much for your kind words, we are really grateful you took the time to share this. We’re so glad your loved one felt cared for and supported throughout their rehab stay. Our team works hard to create a comfortable, welcoming environment for both patients and their families, so it means a lot to hear that came through!
Profile photo of Ricky
2 months ago

I can’t say enough great things about this post-acute facility and the incredible team that works there. From the moment you walk through the doors, you feel welcomed and cared for. The nursing team is attentive, compassionate, and highly skilled. They take the time to listen to concerns, explain treatment clearly and respond quickly. The rehab therapist are in my opinion the most outstanding – knowledgeable, encouraging and truly dedicated to helping patients regain strength and independence. You can tell they genuinely care about each person’s progress and celebrate every milestone, no matter how small.

Business response 57 days ago

Ricky, thank you so much for taking the time to share such a kind review. It truly means a lot to our entire team. We’re so proud of the care and compassion our staff brings each day, and it’s incredibly meaningful to hear that reflected in your experience. We’ll be sure to share this with everyone, especially our therapy team – they will really appreciate it!
Profile photo of Adam A
2 months ago

Business response 2 months ago

Hi, Adam. We must have done something right to get such a good rating from you. We really appreciate you taking the time!

Powered by Birdeye
Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.